Privacy Policy

Effective Date: 21 August 2026
Last Updated: 21 August 2026

Rare Store (“Rare Store”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use rarestore.co.in (the “Website”), create an account, place an order, contact us, submit a review, or otherwise interact with Rare Store.

Rare Store is a brand operating under Aryan Traders and currently serves customers in India.

By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect different types of information depending on how you interact with our Website.

1.1 Information You Provide

When you create an account, place an order, contact us, or use certain features of the Website, we may collect:

  • Full name
  • Email address
  • Mobile or telephone number
  • Billing address
  • Shipping and delivery address
  • Account and login information
  • Order and purchase information
  • Customer service communications
  • Product reviews, ratings, photographs, testimonials, and other content you submit
  • Any other information you voluntarily provide to us

1.2 Order and Transaction Information

When you purchase products from Rare Store, we may collect information relating to your transaction, including:

  • Order number
  • Products purchased
  • Quantity and order value
  • Billing and shipping details
  • Payment status
  • Refunds, returns, cancellations, and related information
  • Delivery and tracking information

1.3 Payment Information

Payments made through our Website may be processed by third-party payment gateways or financial service providers.

Depending on the payment method selected, the relevant payment provider may collect information such as card details, UPI information, bank-related information, wallet information, or other payment credentials.

Rare Store does not intentionally store sensitive payment credentials such as your banking password, UPI PIN, or complete card security credentials.

Payment information is handled in accordance with the applicable payment provider’s terms and privacy practices.

1.4 Information Collected Automatically

When you visit our Website, certain technical and usage information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location derived from technical information
  • Pages visited
  • Referring and exit pages
  • Date and time of visits
  • Website interactions
  • Device and diagnostic information
  • Website performance information

2. Cookies and Similar Technologies

Rare Store uses cookies and similar technologies to operate, improve, and secure our Website.

Cookies may be used for purposes including:

  • Shopping cart functionality
  • Checkout functionality
  • Account and session management
  • Remembering preferences
  • Website functionality
  • Analytics and performance measurement
  • Understanding how visitors use our Website
  • Advertising and remarketing
  • Measuring advertising effectiveness
  • Security and fraud prevention

Third-party services integrated with our Website may also use cookies, pixels, tags, scripts, or similar technologies.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of the Website, including account, shopping cart, or checkout features.


3. How We Use Your Information

Rare Store may use personal information for the following purposes:

Order and Service Fulfilment

  • Processing and fulfilling orders
  • Processing payments and refunds
  • Arranging shipping and delivery
  • Managing returns and cancellations
  • Providing customer support
  • Responding to enquiries
  • Sending order confirmations and delivery updates

Account Management

  • Creating and managing customer accounts
  • Maintaining account information
  • Managing order history
  • Providing account-related services

Website and Business Operations

  • Operating and maintaining our Website
  • Improving our products, services, and customer experience
  • Understanding customer preferences
  • Analysing Website usage and performance
  • Personalising Website content and recommendations
  • Maintaining business records

Marketing

  • Sending occasional promotional communications
  • Informing customers about products, offers, discounts, and promotions
  • Conducting advertising and remarketing
  • Measuring the effectiveness of marketing campaigns

Security and Fraud Prevention

  • Detecting and preventing fraudulent transactions
  • Protecting customer accounts
  • Preventing unauthorised access
  • Detecting misuse or abuse of our Website
  • Protecting the security and integrity of our systems

Legal and Regulatory Purposes

  • Complying with applicable laws and regulations
  • Responding to lawful requests from authorities
  • Maintaining tax and accounting records
  • Resolving disputes
  • Establishing, exercising, or defending legal rights
  • Enforcing our terms, policies, and agreements

4. Marketing Communications

From time to time, Rare Store may send promotional communications through email, SMS, WhatsApp, telephone, or other communication channels where permitted.

These communications may include:

  • New product announcements
  • Discounts
  • Special offers
  • Promotional campaigns
  • Seasonal offers
  • Other Rare Store updates

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us at:

info@rarestore.co.in

Opting out of marketing communications will not prevent us from sending important transactional or service-related communications, such as order confirmations, delivery updates, refund information, security notices, or account-related messages.


5. When We Share Your Information

Rare Store does not sell or rent your personal information to third parties for monetary consideration.

We may share relevant personal information with third parties only when reasonably necessary to operate our business, provide services, fulfill your requests, protect our Website, or comply with applicable legal obligations.

These third parties may include:

  • Payment gateways and payment processors
  • Courier and delivery companies
  • Shipping and logistics providers
  • Website hosting and infrastructure providers
  • WordPress and WooCommerce service providers
  • Analytics providers
  • Advertising and marketing platforms
  • Email, SMS, and WhatsApp service providers
  • Customer-support providers
  • Fraud-prevention and security providers
  • Accounting, tax, legal, or professional service providers
  • Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law

We seek to limit the information shared with service providers to information reasonably necessary for the relevant purpose.


6. Third-Party Services

Our Website may use or integrate with third-party services, platforms, plugins, payment systems, analytics tools, advertising technologies, communication services, and other technologies.

These may include services provided by companies such as Google, Meta, TikTok, payment providers, hosting providers, courier companies, and WordPress/WooCommerce-related service providers.

Third-party providers may independently collect or process information according to their own privacy policies and terms.

Rare Store does not control the privacy practices of third-party websites and services. We recommend reviewing their respective privacy policies before providing personal information through those services.


7. Payment Processing

When you make a payment through our Website, your payment may be processed by a third-party payment gateway or financial service provider.

The payment provider may collect and process information necessary to:

  • Authorise the payment
  • Complete the transaction
  • Verify payment information
  • Prevent fraud
  • Process refunds
  • Meet applicable regulatory requirements

Rare Store does not intentionally collect or store your banking password, UPI PIN, or complete card security credentials.


8. Shipping and Delivery

To fulfil an order, we may provide relevant customer information to courier, shipping, and logistics providers.

Information may include:

  • Customer name
  • Mobile number
  • Delivery address
  • Order information
  • Other information reasonably necessary to complete delivery

Such information is shared only to the extent reasonably necessary for fulfilment of the relevant order or service.


9. Customer Accounts and Guest Checkout

Rare Store allows customers to purchase products through both:

  • Registered customer accounts; and
  • Guest checkout, where available.

If you create an account, you are responsible for keeping your account credentials confidential.

You should notify us promptly if you believe your account has been accessed without your authorisation.


10. Reviews, Ratings, Photos and Testimonials

Customers may be able to submit reviews, ratings, photographs, testimonials, or other content through our Website or associated platforms.

Information that you voluntarily make publicly available may be visible to other users and visitors and may potentially be copied or shared by third parties.

Please do not include sensitive personal information in reviews, photographs, testimonials, or other content that you intend to make publicly available.

Rare Store reserves the right to moderate, remove, or decline to publish content that violates our policies, is misleading, unlawful, offensive, or otherwise inappropriate.


11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The period of retention may depend on:

  • The purpose for which the information was collected
  • Whether you maintain an account
  • Whether an order or transaction is ongoing
  • Customer-service requirements
  • Business and accounting requirements
  • Tax and legal obligations
  • Fraud prevention and security requirements
  • Dispute resolution
  • Enforcement of agreements and legal rights

When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal, regulatory, or legitimate business requirements.


12. Data Security

Rare Store takes reasonable technical, administrative, and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

Depending on the circumstances, security measures may include:

  • Access controls
  • Account authentication
  • Secure website technologies
  • Restricted access to personal information
  • Service-provider security measures
  • Monitoring and security practices

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

While we take reasonable measures to protect your information, we cannot guarantee absolute security.


13. Your Privacy Rights

Subject to applicable law and relevant limitations, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally permitted
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Ask questions about how your personal information is collected and used
  • Raise a privacy-related complaint or concern

To submit a privacy request, please contact:

Email: info@rarestore.co.in

We may need to verify your identity before processing certain requests to protect your information from unauthorised access.

Certain requests may be subject to applicable legal, regulatory, security, contractual, or legitimate-business limitations.


14. Children’s Privacy

Our Website is intended for general consumers and is not knowingly directed toward children under 13 years of age.

Rare Store does not knowingly collect personal information from children under 13 for the purpose of creating accounts or making purchases.

If you believe that a child has provided personal information to us, please contact us at info@rarestore.co.in so that we can review the matter and take appropriate action where required.


15. Fraud Prevention and Security

Rare Store may process personal information to identify, prevent, investigate, and respond to:

  • Fraudulent transactions
  • Unauthorised account activity
  • Abuse of promotional offers
  • Security incidents
  • Attempts to interfere with our Website
  • Unlawful or harmful activity

Where reasonably necessary or legally required, information may be shared with payment providers, financial institutions, security providers, regulators, government authorities, or law-enforcement agencies.


16. Legal and Regulatory Compliance

Rare Store may collect, use, retain, or disclose personal information where reasonably necessary to comply with applicable laws, regulations, court orders, governmental requests, tax requirements, accounting obligations, regulatory requirements, or other lawful processes.

Rare Store is based in Nepal and currently serves customers in India. Accordingly, different legal and regulatory requirements may apply depending on the nature of the transaction, customer, processing activity, and applicable law.

These requirements may include applicable privacy, data-protection, consumer-protection, e-commerce, taxation, cybersecurity, and other laws and regulations.

For customers in India, applicable Indian consumer and e-commerce requirements may apply to relevant transactions and activities. Applicable Indian data-protection requirements may also apply depending on the nature and scope of personal-data processing.

Rare Store seeks to comply with applicable legal obligations relevant to its activities.


17. International and Cross-Border Processing

Although Rare Store is based in Nepal, our Website currently serves customers in India.

Personal information may therefore be processed by Rare Store or by third-party service providers in jurisdictions different from the jurisdiction in which you reside.

Where applicable, we seek to use reasonable contractual, technical, organisational, or other safeguards for such processing, subject to applicable law.


18. External Websites and Links

Our Website may contain links to third-party websites, payment services, social-media platforms, or other external services.

Rare Store is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website or service before providing personal information.


19. WhatsApp, Social Media and Other Communications

Rare Store may communicate with customers through:

  • WhatsApp
  • Email
  • Telephone
  • Facebook
  • Instagram
  • TikTok
  • Other applicable communication channels

Communications may relate to orders, customer support, product enquiries, services, or occasional promotional activities.

When you interact with Rare Store through a third-party platform, your interaction may also be subject to that platform’s own terms and privacy policy.

Rare Store does not control how third-party platforms independently process information.


20. Business Transfers

If Rare Store is involved in a sale, transfer of assets, restructuring, acquisition, merger, change of ownership, or similar business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

Any such transfer will remain subject to applicable privacy and data-protection requirements.


21. Changes to This Privacy Policy

Rare Store may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices
  • Website functionality
  • Technologies and third-party services
  • Privacy and security practices
  • Applicable legal or regulatory requirements

When changes are made, the updated Privacy Policy will be published on rarestore.co.in, together with a revised “Last Updated” date.

We encourage you to review this page periodically to remain informed about how we protect your information.


22. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy-related right, or have a concern regarding the handling of your personal information, please contact us.

Privacy Contact

Rare Store
Email: info@rarestore.co.in

Head Office

Rare Store
Pashupati Nath Dham
Chakku Bakku Marg
Near Baneswor
Nepal

Outlet 1

Rare Store
Baba Vaidyanath Dham
Ward No. 23, Bilasi Town
Near Patanjali Store
Deoghar, Jharkhand
India

Outlet 2

Rare Store
Main Road, Jogbani Maheshwari
Araria, Bihar
PIN Code: 854328
India

For all privacy-related requests, complaints, and enquiries, please contact us at:

info@rarestore.co.in


23. Governing Law and Applicable Requirements

This Privacy Policy is intended to operate in accordance with applicable privacy, data-protection, consumer-protection, e-commerce, and other laws relevant to Rare Store and its customers.

Because Rare Store is a Nepal-based sole proprietorship serving customers in India, the application of particular laws and jurisdictional requirements may depend on the relevant transaction, customer, processing activity, and applicable law.

Nothing in this Privacy Policy is intended to exclude or restrict any mandatory legal rights or protections that cannot lawfully be excluded or restricted.

Where a privacy-related dispute or complaint arises, Rare Store will seek to address the matter in good faith and in accordance with applicable law and any mandatory dispute-resolution or consumer-protection mechanisms available to the affected individual.


24. Your Continued Use of the Website

By accessing or using rarestore.co.in, creating an account, placing an order, submitting information, or otherwise interacting with our Website, you acknowledge that you have had an opportunity to review this Privacy Policy.

If you do not agree with the practices described in this Privacy Policy, you should discontinue use of the Website where applicable.


Rare Store
Website: rarestore.co.in
Privacy Email: info@rarestore.co.in
Head Office: Pashupati Nath Dham, Chakku Bakku Marg, Near Baneswor, Nepal
Last Updated: 21 August 2026